Ather Energy Revolutionizes Servicing with ExpressCare: A Swift and Quality Experience

1. Setting New Standards: Ather Energy’s ExpressCare Service

Ather Energy, a trailblazer in the electric scooter realm, has introduced a groundbreaking service named ExpressCare, aimed at transforming the vehicle servicing landscape. ExpressCare promises customers an unparalleled experience by providing comprehensive servicing for their electric scooters within an astonishingly short span of 60 minutes, without compromising on service quality.

2. Efficiency Redefined: ExpressCare in Action

Dual Technician Approach:

The ExpressCare service operates with a unique approach, deploying two certified technicians simultaneously working on the electric scooter.

This innovative strategy is designed to significantly reduce the standard servicing time, ensuring a thorough check-up within just 60 minutes.

Expanding Reach:

Currently operational in 20 ExpressCare service centers across 11 cities, Ather Energy plans to amplify its reach by having 50 operational ExpressCare centers by March 2024.

This expansion aligns with the company’s commitment to delivering swift and high-quality service to a broader customer base.

Customer-Centric Approach:

ExpressCare prioritizes customer time, acknowledging the importance of a seamless service experience.

The service is strategically crafted to get customers back on the road swiftly, enhancing the overall convenience of owning an Ather electric scooter.

3. Innovative Features for Customer Convenience

Appointment System Implementation:

ExpressCare workshops will implement an advanced appointment system, allowing customers to reserve service bays in advance.

This thoughtful addition enhances convenience by minimizing wait times and streamlining the servicing process.

Nominal Premium for Express Service:

Customers can avail the ExpressCare service by paying a nominal premium ranging between Rs 125-150.

The company reports that over 2,000 customers have already benefited from this service in the last two months, showcasing the popularity and effectiveness of ExpressCare.

Conclusion: Redefining Electric Scooter Servicing

With ExpressCare, Ather Energy not only aims to revolutionize electric scooter servicing but also underscores its commitment to providing an exceptional customer experience. As the network of ExpressCare service centers expands, more Ather electric scooter owners will have access to a swift, efficient, and high-quality servicing solution, reinforcing Ather Energy’s position as an industry leader in innovation and customer satisfaction. Welcome to a new era of hassle-free and express electric scooter servicing with Ather Energy’s ExpressCare.